Booking Policies
Salon Policies
To provide every guest with the exceptional SORLÉ experience, we kindly ask that all clients review our booking policies before scheduling an appointment.
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Appointment Confirmation
A valid card and any required booking fee are needed to reserve your appointment. Appointments are not confirmed until your booking has been successfully completed.
Arrival Policy
Please arrive on time for your scheduled appointment. a 25-minute grace period is provided. After 25 minutes, a $25 late fee will be added to your service. Arriving beyond the grace period may require your appointment to be rescheduled.
Cancellations & Rescheduling
We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations may result in the loss of your booking fee.
No Show Policy
Clients who fail to arrive to their scheduled appointments without notice will forfeit any booking fee and will be required to prepay future appointments.
Hair Preparation
Unless otherwise noted, hair should arrive detangled before your appointments.
Guest & Children
To maintain a relaxing and focused salon environment, we kindly as that no additional guest or children accompany you unless they are receiving a service, or unless it has ben discussed before hand
Questions?
If you have any questions before your appointment, please contact our Customer Care team at sorlebeautybar@gmail.com.