FAQs

For all order, product, or booking inquiries, please email. us at sorlebeautybar@gmail.com. We strive to respond within 1-2 business days.

Yes. Professional installation services are available through SORLÉ Beauty Bar. Appointments can be scheduled through our online booking system.

Yes. Once your oder has been processed, you can skip the shipping time frame and pick up your order in store. If you choose to pick up your order, please email sorlebeautybar@gmail.com and we will communicate when your order is ready for you to pick up.

We Specialize in premium, ethically sourced human hair extension selected for their quality, longevity, and natural appearance.

With proper care and maintenance, our premium hair can last years. Our Raw Single Donor Hair last 3-5 years. Our PURE Collection can last 6-7 years. Our Burmese Collection last 2-3 years. Our THAI Collection last 1-3 years. We recommend following our hair care guidelines and using professional-quality products to preserve the integrity of your extensions.

Yes. Our human hair extensions can be professionally colored, curled, straightened, and styled. To Maintain the best results, we recommend using heat protectant and consulting a licensed stylist for chemical services. Raw SD, PURE, BURMESE can color up to #613 blonde. THAI can color up to #27.

Orders are typically processed within 3-5 business days before shipping. Once your order has been dispatched, you'll receive a tracking number via email.

Orders begin processing quickly. If you need to make changes, please contact us within the first 24 hours of placing your order. While we'll do our best to accommodate your request, changes cannot be guaranteed once processing has begun.