Customer Care

We're Here For You

At SORLÉ, we're committed to delivering an exceptional experience from the moment you place your order to the day it arrives. Whether you have questions about our products, your order, or salon services, our Customer Care team is here to help every step of the way.

How Can We Help?

Our Customer Care team can assist with:

  • Product questions
  • Order updates
  • Shipping inquiries
  • Booking assistance
  • General Support

Response Time

We strive to respond to all emails within 1-2 business days. Messages received on weekends or holidays will be answered on the next business day.

Contact Us

For all customer support inquires, please email us at sorlebeautybar@gmail.com.

When contacting us about an order, please include your full name and order number so we can assist you as quickly as possible.

Helpful Resources

For additional information, please visit our:

  • Frequently Asked Questions
  • Shipping & Delivery
  • Booking Policies

Thank you for choosing SORLÉ. We appreciate your trust and look forward to providing you with a luxury experience from start to finish.